Inter-Tel CS-5400 Instrukcja Użytkownika

Inter-Tel CS-5200/5400Administrator GuideCommunication Servers

Page viContentsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005CONTENTS PAGEAdministrator Procedures 21Introduction . . . . . . .

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 82 Hard IP PhonesHard IP PhonesModel 8660The Model 866

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005AudioCodes MP-104 SIP GatewayPage 83• Are transparent to the

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 84 AudioCodes MP-104 SIP GatewayAnswer (Ringing Call)

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005AudioCodes MP-104 SIP GatewayPage 85Message – Cancel Message

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 86 ITP and SIP Feature ExceptionsITP and SIP Feature E

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005IP Phone Flashing Light IndicatorsPage 87Voice mail displays

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 88 IP Phone Flashing Light IndicatorsFEATURE2The fea-t

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005IP Phone Flashing Light IndicatorsPage 891For transfers, the

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 90 ITP and SIP ConnectivityITP and SIP ConnectivityPho

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Battery Packs and ChargersPage 91Battery Packs and ChargersM

Page viiContentsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005CONTENTS PAGESystem Features (Continued)Call Transfer . . . . . .

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 92 Automated Boot Code UpdateBecause IP phones connect

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Features Common to IP and Digital Inter-Tel EndpointsPage 93

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 94 Model 8560, 8660, or 8662 LCD ScreenFigure 4.Model

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005LCD Contrast AdjustmentPage 95LCD Contrast AdjustmentThe con

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 96 KeymapsKeymapsA keymap group determines the layout

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005KeymapsPage 97The buttons in each keymap can be assigned the

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 98 Keymaps• Next Button: Not required for digital phon

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Secondary Extension AppearancesPage 99Secondary Extension Ap

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 100 HeadsetsAfter answering a call on the secondary ex

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Disconnecting a HeadsetPage 101To connect a headset to all o

Page viiiContentsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005CONTENTS PAGEVoice Processing Features (Continued)Directories .

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 102 Display and Nondisplay Digital PhonesInter-Tel Dig

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Executive and Professional Display SpeakerphonesPage 103A pr

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 104 Executive and Professional Display SpeakerphonesDi

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Executive and Professional Display SpeakerphonesPage 105*The

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 106 Personal Computer Data Port Module• Use Green LEDs

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Single Line EndpointsPage 107Off Premises Extensions (OPX)Of

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 108 Optional System Equipmentline port must support Ca

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Additional Information and TroubleshootingPage 109Additional

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 111CONTENTS PAGEIntroduction. . . . . . . . . . . . . . . . .

FCC RegulationsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page ixFCC RegulationsIMPORTANT1. This equipment complies with Par

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005CONTENTS PAGEPage 112ACD Agent IDs . . . . . . . . . . . . . . . .

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 113CONTENTS PAGEUser-Programmable Feature Buttons . . . . . .

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005CONTENTS PAGEPage 114On-Hook Monitoring. . . . . . . . . . . . . .

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 115CONTENTS PAGESystem Forwarding. . . . . . . . . . . . . . .

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005CONTENTS PAGEPage 116Remote Do-Not-Disturb Programming . . . . . .

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005IntroductionPage 117IntroductionThe Inter-Tel 5000 Network Communic

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 118 Speaker ButtonsSpeaker ButtonsOn all Inter-Tel endpoints

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Trunk Access CodesPage 119Trunk Access CodesThese feature codes are

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 120 Endpoint Feature CodesAgent Help 375 The Agent Help featu

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Endpoint Feature CodesPage 121Call Forward If No Answer/Busy 358 Fo

Page xFCC RegulationsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 20054. The telephone company may make changes in its facilitie

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 122 Endpoint Feature CodesDo-Not-DisturbDo-Not-Disturb Cancel

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Endpoint Feature CodesPage 123LCD Contrast Adjustment 303 (Model 86

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 124 Endpoint Feature CodesRecord-A-Call 385 If the system is

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Administrator Feature CodesPage 125Administrator Feature CodesThe f

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 126 Administrator Feature CodesDiagnostics On/Off 9900/9100 E

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Diagnostics Feature CodesPage 127Diagnostics Feature CodesThe Diagn

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 128 Diagnostics Feature CodesDiagnostic – Dump Node Informati

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Diagnostics Feature CodesPage 129Diagnostic - ISDN View 9948/9148 T

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 130 Diagnostics Feature CodesDiagnostic - PrintMessage Log997

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Extension NumbersPage 131Extension NumbersExtension numbers are rec

FCC RegulationsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page xiThis equipment generates and uses radio frequency (RF) energ

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 132 Attendant PhonesAttendant PhonesAn Attendant phone can be

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Attendant RecallPage 133be arranged in a hierarchy. That is, one At

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 134 Hunt Groupsexpires, the conference recalls your phone aga

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Hunt Group Call ProcessingPage 135sion list are busy), or if there

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 136 Hunt Groups and Call ForwardingHunt Groups and Call Forwa

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005UCD Hunt GroupsPage 137return the endpoint to its hunt group(s). Or

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 138 Voice Processing System Applications as Announcement/Over

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005UCD Hunt Group Priority ListPage 139hunt group endpoint answers the

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 140 UCD Hunt Group Supervisors and Station MonitoringUCD Hunt

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Supervisor Barge-InPage 141Supervisor Barge-InStation Monitor Enhan

Page xiiSafety RegulationsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Safety RegulationsIMPORTANT SAFETY INSTRUCTIONSThe fol

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 142 Accessing the Barge-In Features 2. Dial the extension nu

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005ACD Hunt GroupsPage 143To join and record a call: Press the JOIN AN

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 144 ACD Call DistributionACD Call DistributionWhen an interco

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005ACD Agent Log In and Log OutPage 145Members: If the hunt group is n

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 146 ACD Hunt Group Agent Log In and Log OutTo log in to all o

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Restart ACD Idle Time Upon Login FlagPage 147 2. Dial the pilot nu

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 148 ACD Agent ID Automatic Connect FlagACD Agent ID Automatic

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005ACD Hunt Groups Span NodesPage 149Inter-Tel endpoints: If the syste

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 150 Operational Changes• If the Remote Call Distribution Hunt

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Enabling the Send Camp-On Notifications to Members in DND FlagPage

Safety RegulationsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page xiii11. Never push objects of any kind into this product t

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 152 Trunk FeaturesBecause the button is programmed with the A

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Inter-Tel Endpoint DisplaysPage 153displayed. If it is disabled, th

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 154 Single Line Endpoint Displays 4. Number Absence Reason,

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Answer Feature CodePage 155When Inter-Tel endpoints have outgoing-a

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 156 Automatic Route Selection (ARS)— Dial Rule #2 – Echo Toll

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005ARS ExamplePage 157Figure 9.ARS ExampleBasic Rate Module (BRM-S)Eac

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 158 Class of Service• Exemption from ARS-Only Restriction: Ea

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Class of ServicePage 15902 Deny Area/Office This restriction is div

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 160 Emergency CallEmergency CallThe Inter-Tel 5000 allows imm

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Emergency Call Feature Flow DiagramPage 161the call on the next mem

Page xivNetwork Security StatementINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Network Security StatementAlthough no telecomm

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 162 Emergency Outgoing Access ListsEmergency Outgoing Access

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Example of a Remote Site Without an MGCP/SIP GatewayPage 163If an O

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 164 Day and Night ModesDay and Night ModesSeparate lists appe

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Security CodesPage 165Transfer Busy timer expires. Then, if the cal

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 166 Inter-Tel Endpoint FeaturesInter-Tel Endpoint FeaturesThe

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Selectable Ring TonePage 167To return an Inter-Tel endpoint to defa

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 168 “DKTS Alternate Transient Display Timer” Endpoint Flag an

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Standard/Alternate Keymap SwitchingPage 169To program a feature cod

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 170 Automatic Call AccessFor example, it could appear under a

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Music-On-Hold and Background MusicPage 171To program outside call a

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 1CONTENTS PAGEDocument OverviewIntroduction. . . . . . . . .

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 172 Multilingual CapabilityMultilingual CapabilityThe system

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005TrunksPage 173If an phone’s Secondary Language field is programmed

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 174 Voice Processing SystemLanguage Do-Not-Disturb message 02

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005DirectoriesPage 175DirectoriesIf Multilingual Support is enabled, d

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 176 Handsfree Enable/Disable button, or button. If the endp

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Placing Intercom CallsPage 177ton (or Call button) to speak handsfr

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 178 Intercom Camp On and Queue Callbackc. If you dial an inva

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Busy Endpoint Callback QueuePage 179while camped on. When the endpo

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 180 Station-to-Station MessagesStation-to-Station MessagesInt

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Leaving MessagesPage 181Leaving MessagesTo leave a message waiting

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 2 Computer Science RootsIntroductionThe Inter-Tel CS-5200/

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 182 Responding to Messagesmenu button to use the intercom dir

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Canceling a Waiting Message.Page 183Single line phones: If you hear

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 184 Off-Hook Voice Announce (OHVA)Off-Hook Voice Announce (OH

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Off-Hook Voice Announce (OHVA)Page 185To place an OVHA call: 1. Wh

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 186 Outside CallsOutside CallsWhen a trunk is selected for re

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Placing Outside CallsPage 187dialing is ended and the call is deter

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 188 Receiving Outside Calls 2. Dial the phone number. Use th

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005On-Hook MonitoringPage 189To receive a call that was transferred to

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 190 Trunk Camp On and Busy Trunk Callback (Queue)Trunk Camp O

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Account CodesPage 191To cancel a queue before the callback:Inter-Te

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005System AdministratorPage 3Changes to Issue 1.1In addition to the

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 192 Optional Account Codes• Forced – Long-Distance Toll Calls

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Placing Calls On HoldPage 193• Standard: If standard account codes

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 194 Individual Holdis not answered before the Abandoned Call

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Consultation HoldPage 195Consultation HoldTo use Consultation Hold

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 196 Call WaitingCall WaitingWhile an endpoint is in use, inco

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Call TransferPage 197To move a camped-on intercom call to Do-Not-Di

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 198 Transfer-to-Connect Endpoint FlagTransfer-to-Connect Endp

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Transfer to HoldPage 199To transfer the call to hold when calling a

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 200 Call ScreeningCall ScreeningCalls transferred from the Au

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Reverse TransferPage 201Reverse TransferCalls ringing or recalling

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 4 Voice Mail AdministratorVoice Mail AdministratorVoice Ma

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 202 Conference CallsConference CallsUsers can establish multi

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Placing a Conference CallPage 203Placing a Conference CallTo place

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 204 Add Parties to a ConferenceTo connect all waiting parties

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Exiting and Re-Entering the ConferencePage 205Exiting and Re-Enteri

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 206 Placing the Entire Conference on HoldPlacing the Entire C

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Record-A-CallPage 207Record-A-CallIf your system is programmed with

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 208 Agent Helpenhanced speakerphone enabled, the enhanced mod

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Agent HelpPage 209• The User-Keyed Extension flag, if enabled, allo

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 210 Agent HelpIf the Agent Help feature code is assigned to a

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005System ForwardingPage 211d. If the Agent Help Extension rejects the

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Voice Mail AdministratorPage 5• Voice Processing Features: The Vo

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 212 System Forwarding• System Forwarding Advance: This timer

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Individual Endpoint Forwarding PointsPage 213A call follows only th

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 214 Manual Call Forwarding and System ForwardingManual Call F

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005System Forward and Manual Call Forward ExamplePage 215If a station

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 216 System Forward Enable/DisableSystem Forward Enable/Disabl

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Call ForwardPage 217Call ForwardWith Call Forward, a user can route

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 218 FWD ButtonNot-Disturb and you receive a call, you will mo

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Manual Forwarding to Public NetworkPage 219When an outside call is

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 220 How to Forward Calls to an Extension or Outside Number •

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Speed DialPage 221To cancel any call forward request:• Executive Di

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 6 Inter-Tel Reference DocumentsHeader and Footer GuidesWhe

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 222 Viewing System Speed Dial NumbersSystem Speed Dial codes

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Station Speed DialPage 223 Station Speed DialEach endpoint user can

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 224 Programming Station Speed Dial Numbers and Nameslocated u

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Programming Station Speed Dial Numbers and NamesPage 225Table 29. P

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 226 Viewing Station Speed Dial NumbersTo program Station Spee

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Intercom, Speed Dial, and Feature Code DirectoriesPage 227To dial a

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 228 Intercom, Speed Dial, and Feature Code DirectoriesKeypad

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Intercom, Speed Dial, and Feature Code DirectoriesPage 229To perfor

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 230 House PhoneHouse PhoneThis feature provides users with th

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005RedialPage 231The interaction of the House Phone Mode flag with the

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005WARNING!Page 7Hazard Identification and Supplemental InformationT

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 232 Using the Last Number Saved FeatureNondisplay System Spee

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Using the Last Number Dialed FeaturePage 233chart on the previous p

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 234 Paging• If an ARS, trunk group, or trunk number is entere

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Remove from PagingPage 235Remove from PagingAn Inter-Tel endpoint u

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 236 Do-Not-DisturbDo-Not-Disturb messages are programmed in t

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Do-Not-DisturbPage 237Use the following table as a guide for your e

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 238 Do-Not-Disturb 4. If desired, customize the second line

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Do-Not-Disturb OverridePage 239Do-Not-Disturb OverrideIf your Inter

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 240 Remote Do-Not-Disturb ProgrammingTo change the endpoint p

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Remote Forward ProgrammingPage 241 5. To turn on Do-Not-Disturb:a.

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 8 CAUTION without TriangleSupplemental InformationNotices,

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 242 Default Endpoint 3. Enter the extension to be forwarded.

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Hookflash/RecallPage 243• Returns endpoints to the standard keymap•

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 244 Reminder MessagesReminder MessagesReminder messages are s

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Record Keeping and Maintenance FeaturesPage 245 3. Enter the time

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 246 Multicative Factor Adjustmentfactors for evening and week

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Station Message Detail RecordingPage 247• Record All Free Calls: Re

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 248 SMDR Report FormatThe service technician can determine wh

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005System Error/Message PrintPage 249Figure 11. SMDR Report Format (C

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 250 System Error/Message PrintThe service technician may enab

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005System Error/Message PrintPage 251• A minor alarm sends a message t

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005CAUTION without TrianglePage 9CS Communication ServerCT Computer

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 252 Power Fail Bypass CapabilityPower Fail Bypass CapabilityT

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Audio ProblemsPage 253Audio ProblemsWhen the Audio Diagnostics feat

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 254 Using the Audio Diagnostics FeatureUsing the Audio Diagno

System FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Responding to the Audio Diagnostics FeaturePage 255and the administ

Page 257CONTENTS PAGEVoice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Voice Processing FeaturesIntroductio

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 258CONTENTS PAGEVoice Mail . . . . . . . . . . . .

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005IntroductionPage 259IntroductionThis section describes th

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 260 Automated Attendant Applications• Dial the Voic

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Automated Attendant Custom Audiotex RecordingsPage 261If

Document OverviewINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 10 CAUTION without TriangleOSA Operator System AccessOSI O

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 262 Extension ID• “Screened” Calls: When the caller

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Fax E-mail RequirementsPage 263Extension IDs can also be

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 264 Fax E-mail Message FormatAutomatic Speech Recog

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Call Routing AnnouncementPage 265Call Routing Announcemen

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 266 Call ScreeningCall routing announcements are re

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Sample Call Routing Announcement TreePage 267Figure 17. S

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 268 DirectoriesDirectoriesThe following two types o

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Locating a NamePage 269Locating a NameTwo methods may be

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 270 Listening to the Next/Previous NameListening to

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005EM DirectoriesPage 271 4. The Voice Mail application wil

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 11CONTENTS PAGEProduct DescriptionIntroduction . . . . . .

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 272 EM Directoriesthe caller presses or a Directo

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005EM DirectoriesPage 2735. If more than 10 matches are loc

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 274 E-mail ReaderWhen the caller accepts the direct

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Fax-On-DemandPage 275 4. If desired, the caller selects

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 276 Record-A-CallFax-On-Demand transmits a cover sh

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Scheduled Time-based Application Routing (STAR)Page 277Th

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 278 Scheduled Time-based Application Routing (STAR)

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Voice MailPage 279Voice MailThe Voice Mail feature allows

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 280 MailboxesCallers will hear the Voice Mail compa

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Group ListsPage 281extension number (“Please hold while I

Voice Mail Administrator FeaturesIf your voice mail system has Automatic Speech Recognition (ASR) capabilityand it is enabled for the administrator ma

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 12 IntroductionIntroductionThe Inter-Tel 5000 Network Co

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 282 Primary and Alternate NotificationPrimary and A

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Notification NumbersPage 283ever, the button at the end

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 284 Subscriber FeaturesSubscriber FeaturesBefore su

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Level 1Page 285VIM, MAPI protocol. The number of users wi

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 286 Level 1the administrator’s E-mail Address inste

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Levels 2 and 3Page 287Levels 2 and 3To use Level 2 or 3 U

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 288 Integrated Solution Installation ExampleFigure

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Integrated Solution Installation ExamplePage 289• Forward

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 290 Outlook Client-Based Solution• WAV File Attachm

Voice Processing FeaturesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Outlook Client-Based Solution Installation ExamplePage 29

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Summary of Hardware and Software FeaturesPage 13IP ResourcesThi

Page 293CONTENTS PAGEVoice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Default Voice Processing Prompts . .

Page 294Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Default Voice Processing PromptsThis section cont

Page 295Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005014 To spell a new name, press 4.015 Extension nu

Page 296Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005040 Since you are accessing your mailbox for the

Page 297Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005064 For personal options, press 4.065 To setup re

Page 298Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005093 To listen to your next message, press 6.094 T

Page 299Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005122 ...time and date...123 ...message source...12

Page 300Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005151 For personal phone notification, press 2.152

Page 301Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005179 Second180 Third181 Fourth182 Fifth183 Sixth18

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 14 Licensing• CompactFlash memory card for storing syste

Page 302Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005208 Thirty-first209 ...the Voice Mail system.210

Page 303Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005236 ...an unknown caller.237 To turn off the enve

Page 304Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005270 ...Fourteen271 ...Fifteen272 ...Sixteen273 ..

Page 305Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005299 For Saturday, press 7.300 For Monday through

Page 306Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005324 Zero is not a valid entry. To spell a name, p

Page 307Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005350 You have chosen not to have a pager number.35

Page 308Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005377 Please enter the 10 digit area code and telep

Page 309Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005404 Your current message search order is last in,

Page 310Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005523 To forward this call to another extension, pr

Page 311Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005560 ...message purged.561 For message options, pr

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Inter-Tel CS-5200Page 15When the key is replaced and the correc

Page 312Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005EM Voice PromptsThe following table shows all of

Page 313Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005009 Mailbox number... N/A010 If this is correct,

Page 314Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005029 Message play stopped. To continue, press poun

Page 315Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005045 To accept this entry, press pound. To accept

Page 316Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005065 To setup remote messaging, press five. To set

Page 317Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005085 To save this message, press seven. To save th

Page 318Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005106 Message received from an outside caller. N/A1

Page 319Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005126 To turn on all envelope options, press four.

Page 320Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005147 To change the telephone number, press two. To

Page 321Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005168* March N/A169* April N/A170* May N/A171* June

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 16 System Network CapacitiesIP Single-Line Adapters (IP-

Page 322Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005190* Thirteenth N/A191* Fourteenth N/A192* Fiftee

Page 323Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005212 ...is turned on to call your pager at... N/A2

Page 324Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005231 No message left. N/A232 ...last...233 ...an o

Page 325Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005252 Not used N/A253 This is a return receipt veri

Page 326Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005274* ...Eighteen N/A275* ...Nineteen N/A276* ...T

Page 327Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005296 For Wednesday, press four. For Wednesday, say

Page 328Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005317 Not used N/A318 You have chosen not to have a

Page 329Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005338 Please enter the cascade level you wish to pr

Page 330Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005359 You have selected one document. N/A360 You ha

Page 331Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005379 Your fax is scheduled to be delivered at... N

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Voice Processing System ApplicationsPage 17The data capacity of

Page 332Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005399 ...documents. N/A400 Hello, you have reached

Page 333Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005420 Not used N/A421 Not used N/A422 Not used N/A4

Page 334Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005442 Not used N/A443 Not used N/A444 Not used N/A4

Page 335Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005464 Not used N/A465 Not used N/A466 Not used N/A4

Page 336Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005486 Not used N/A487 Not used N/A488 Not used N/A4

Page 337Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005507 The system already contains the maximum numbe

Page 338Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005527 To change the time and date, press five. N/A5

Page 339Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005547 You have one deleted message. N/A548 ...delet

Page 340Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005568 Fax destination saved. N/A569 Fax destination

Page 341Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005589 Not used N/A590 Not used N/A591 Not used N/A5

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 18 Voice Processing System Applications• Automated Atten

Page 342Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005610 To listen to faxes, press six. To listen to F

Page 343Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005631 e-mail N/A632 Fax N/A633 Not Used Not Used634

Page 344Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005653 ...faxes... N/A654 This message is marked...

Page 345Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005674 You have one priority voice mail. N/A675 You

Page 346Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005696 Not Used Not Used697 Not Used Not Used698 Not

Page 347Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005717 …one saved voice mail N/A718 …one saved e-mai

Page 348Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005738 Not Used Not Used739 Speech recognition has b

Page 349Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005760 and deleted N/A761 Not Used Not Used762* ...M

Page 350Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005782* right parenthesis N/A783* underscore N/A784*

Page 351Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005804* lower G N/A805* lower H N/A806* lower I N/A8

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Voice Processing System ApplicationsPage 19used in the Unified

Page 352Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005827* lower R N/A828* lower S N/A829* TN/A830* uN/

Page 353Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005849* plus sign N/A850 Please hold while I check y

Page 354Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005870 Not Used Not Used871 Not Used Not Used872 Not

Page 355Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005889 E-mail Reader was unable to retrieve your e-m

Page 356Voice Processing PromptsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005909 To copy this message to additional mailboxes,

Page 357Default Feature CodesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Default Feature CodesTrunk Access Codes*These featur

Page 358Default Feature CodesINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Administrator Feature CodesDiagnostics Feature Codes

Page 359Index INTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005AAbbreviations list 8Absorbed digits 158Accept Button 98Accept

Page 360IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005AttendantsAttendant Recall 133endpoints 132primary 132, 133

Page 361IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Calling Party Number 162Camp On 178endpoint 178hunt groups 13

Product DescriptionINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 20 Voice Mail NetworkingVoice Mail NetworkingA voice pro

Page 362IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Do-Not-Disturb 235call forwarding 217messages 235override 2

Page 363IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Extension Numbersdirectory 268programming 34External Music Source

Page 364IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005House Phone 230enabled by Station Speed Dial 230for an intercom

Page 365IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005JJapanese prompts and displaysalphanumeric 28date and time 26Do-N

Page 366IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Messagesalternate message source 183answering 182canceling 18

Page 367IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Optional Account Codes 192Optional Equipmentheadsets 101MDPM 10

Page 368IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Programmingdate and time notification 65DSS/BLF Buttons 50priva

Page 369IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Routing Off 124SSample Call Routing Announcement Tree 267Save But

Page 370IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Swap Extension 37Switching Matrix on DKSC 81Synchronize Network

Page 371IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Transfer 197attendant transfer timer 133conference 202conferenc

Page 21CONTENTS PAGEAdministrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Administrator ProceduresIntroduction .

Page 372IndexINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Voice Mail 20, 279alternate message source 183as message cent

Voice Mail FlowchartNOTE: At any menu level, you can say “Cancel” or press to cancel or return to the previous menu or say“Accept” or press to acc

Part No. 580.8001Issue 1.1, August 2005A691/9112A

To Program System Speed-Dial Numbers:— While on-hook, enter . — Enter the speed dial location code (000-999) or (0000-4999). — To change or progra

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 22IntroductionWhen programming your site’s database

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Placing the Local System in Day or Night ModePage 23System

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 24 Placing Network Nodes in Day or Night ModeSettin

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Synchronizing Network TimePage 25To set the network date a

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 26 Synchronizing Network TimeProgramming the Databa

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Station ProgrammingPage 27(Note that letters correspond to

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 28 Station Programming 2. If a password is require

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Station ProgrammingPage 29b. Endpoint Information: This op

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 30 Station Programming 8. If a system reset is req

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Endpoint Database Programming FlowchartPage 31Figure 1. En

©Inter-Tel, Inc., August 2005, printed in the USAISSUE 1.1, August 2005CS-5200/5400COMMUNICATION SERVERSADMINISTRATOR GUIDEPart Number580.8001

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 32 System ProgrammingSystem ProgrammingYou can use

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005System ProgrammingPage 33• Swap extensions: An extension n

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 34 System Programming2.) The display shows VERIFY P

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005System ProgrammingPage 353.) Press or ACCEPT to exit to t

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 36 System Programming— Delayed Reset: Press or th

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005System Database Programming FlowchartPage 37Figure 2. Syst

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 38 Trunk ProgrammingTrunk ProgrammingThe trunk info

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Trunk ProgrammingPage 39Trunk groups: • Day/Night Answer A

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 40 Trunk ProgrammingSION OPTION, press or the POL

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Trunk ProgrammingPage 41Ring-In For Day Or Night Mode: To

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 42 Trunk Programming 7. If a system reset is requi

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Trunk Database Programming FlowchartPage 43Figure 3. Trunk

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 44 Trunk Database Programming Flowchart (Continued)

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Programming System Speed Dial NumbersPage 45Programming Sy

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 46 Programming System Speed Dial NumbersUse the fol

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Programming and Using Mini-DSS ButtonsPage 47To erase Syst

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 48 Programming and Using Mini-DSS ButtonsProgrammin

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Managing System and Network AlarmsPage 49To transfer the c

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 50 Network AlarmsTo respond to a minor alarm from a

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Network AlarmsPage 51To respond to a major alarm from any

NOTICEThis Inter-Tel® CS-5200/5400 Communication Servers Administrator Guide is released by Inter-Tel, Inc.as a guide for system and voice mail admini

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 52 Clearing AlarmsEndpoint Module (DEM-16) may have

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Alarm QueuePage 53• Alarms with the same priority level ar

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 54 Enabling/Disabling the Internal ModemNetworked s

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Using the Network Group Diagnostics FeaturePage 55To reset

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 56 Freezing/Unfreezing the System History 3. Enter

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Freezing/Unfreezing the Network HistoryPage 57To freeze or

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 58 Recording a Broadcast Messages 8. When prompted

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Mailbox and Extension ID Personal OptionsPage 59• Set addi

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 60 Change Procedures for Mailbox Personal Options•

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Change Procedures for Mailbox Personal OptionsPage 61 4.

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 62 Change Procedures for Mailbox Personal Options

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Change Procedures for Mailbox Personal OptionsPage 63 3.

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 64 Changing A Group List NameChanging A Group List

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Creating Audiotex RecordingsPage 65 4. When prompted, say

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 66 Creating Audiotex Recordingsrecording to an appl

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Recording Custom Voice Mail PromptsPage 67 4. When prompt

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 68 Recording Custom Voice Mail Prompts • Say “Speec

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Recording Custom Voice Mail PromptsPage 69Administrator Pr

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 70 Recording Custom Voice Mail PromptsEndpoint Prog

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Recording Custom Voice Mail PromptsPage 71:Reminder Messag

Page vCONTENTS PAGEContentsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005FCC Regulations ixSafety Regulations xiiNetwork Securit

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 72 Recording Custom Voice Mail PromptsChanging Stat

Administrator ProceduresINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Recording Custom Voice Mail PromptsPage 73Individual Trunk

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 75CONTENTS PAGEHardware and EndpointsIntroduction . . .

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005CONTENTS PAGEPage 76Features Common to IP and Digital Inter

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005IntroductionPage 77IntroductionThe Inter-Tel 5000 Network Co

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 78 Digital Expansion Interface UnitBack of the Inter-T

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Digital Endpoint ModulePage 79Each DEM-16 is also equipped w

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Page 80 Inter-Tel Protocol ModeInter-Tel Protocol ModeWhen

Hardware and EndpointsINTER-TEL® CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005Model 8600Page 81IP EndpointsTo allow system flexibility and